Delivery FAQ's

Where do we deliver too:

We deliver to most places in NSW, Victoria, Queensland, Northern Rivers, Adelaide, Tasmania, Canberra, Albury

 

When will my delivery arrive

All orders leave will leave our kitchen on the week of the 11th Sept and will be with you within 2-4 days. You will be notified when orders have been cut off and when they have left our kitchen and when they arrive at your door. 

What time will my order arrive?

The eternal question. Our third company courier company will deliver your delicious broth products between 6am and 8pm. Unfortunately we are unable to tell you the exact time of your delivery but the company will text you when it's on it's way. 

My product has arrived not fully frozen.. what do I do?

Take a breath. Don't be alarmed if one of your products has arrived fresh rather than being fully frozen. It just means that it has completely frozen and you now have some options for its consumption. If it is a soup or sauce you can either consume it within 7 days, storing it in the refrigerator, or pop it in the freezer for up to a year.